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Nov. 07, 2012
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FORT WORTH (CBS 11 NEWS) – When a thief rammed through the wall of Leroy Reber’s business, at 4 o’clock Sunday morning, the alarm company sent an alert to his cell phone.
[...]When Reber dialed 911, though, an operator told him there was nothing police could do.
“They said, ‘Are you at the store?’ I said,’No, I’m at home, watching it.’ They said, ‘Well, we’re not pulling up a valid permit for this address, so we can’t dispatch. And I said, ‘But there’s a break in going on right now. ‘ And they said, ‘But we’re not allowed to dispatch’,” recalled Reber.
Fort Worth Police say the permit for Reber’s security alarm had expired.